State Farm® Insurance Agent Ruby Williams

"I called looking for rates for auto insurance , Marla was very helpful and resourceful. I am pleased with my experiences via phone call."

"Always professional customer service from Marla. Thank you"

"It been good"

"I appreciate Mitchell!! She went above and beyond to assist me. She was very friendly and professional."

"Such lovely service by everyone there! A joy to work with."

"I went into the State Farm office today confused about my policy and Michelle clarified every bit of my confusion. She is very knowledgeable and so kind. She has a great attitude and is the right person to have in position to greet the customers. This office gets 5 stars because of her. Thanks Michelle! You’re AWESOME!!!!!"

"Michelle did amazing helping me with my drive safe and save app!"

"RubyWilliams is well versed, kind, very knowledgeable, personable, and excited to assist her clients find the perfect fit for all their insurance needs. She genuinely cares for the individual, listens patiently, and understands the value and integrity of trust, honesty, and transparency. ."

"Great service!!!"

"Great customer service. She’s been my agent for years. Very knowledgeable!"

"Alyssa was beyond helpful with setting me up with my own life insurance policy! I even recommended her to my whole family!"

"Excellent customer service. Ive been with Ruby Williams location for years and ive never had a bad experience. Highly recommend"

"Gaina was extremely friendly and helpful."

"Mrs Ruby Miller and her staff are the BEST!!!Outstanding Customer service! She's also very Loyal to her customers and she treats you like Family!! I'd recommend her to anyone!! Thanks Mrs Ruby Miller"

"Just visited and they were very helpful and made easy for me to get all my insurance needs handled."

"next year I plan to get my own insurance and not rely on my parents insurance. I was unsure of where to go or what to do. The staff at Rubys State Farm office was very helpful and kind. They answered every question that I had and gave me the best option that would suit my needs. being new to purchasing insurance it was a little intimidating to have to find options for myself, but they made it easier for me to choose. I appreciate their honesty and their thoroughness with this process for me. When it’s time for me to get my own insurance I know where to go!"

"Gaines was not helpful at all . I needed documents to secure my apartment and he did not send the correct one. Now he is saying it’s going to take 3-5 business days.I wish I would had went somewhere else."

"She is the sweetest and most helpful person in the car insurance business!"

"Ruby has been our insurance agent for over 20 years. She is the best."

"I recently bought my first home and I called for a quote for home owners insurance. I actually spoke with Ruby herself and she was very nice and helpful. I didn’t know anything about home owners insurance. She was very patient explaining everything to me and I got the quote quickly. I highly recommend!"

"I called in to Ruby Williams office to get an explanation of why the amount I was quoted for a policy is a different amount than what I was billed for. The woman who answered announced herself as Ruby Williams when I called. Ruby Williams was unprofessional and rude. She did not allow me to complete my sentences before she interrupted me. She also could not provide me with an explanation as to why the quote I received via email was different than what I was billed. She also told me false information about the last amount that I paid. When I mentioned to Ruby Williams that she was being unprofessional in not allowing me to finish speaking before she interrupted me, she continued in the same manner. I told her that I would just cancel the policy. She said, "ok" , and hung up on me. If you want a professional, honest agent, who appreciates your business and respects you as a person, I suggest dealing with another agent besides Ruby Williams."

"Very knowledgeable and professional people and patient with there customers"

"They answered all my questions"

"Spoke with a agent who was supposed to fax an urgent doc to my bank well it never occured My bank had to contact them again. .Poor customer service ugh?"

"Great customer service"