State Farm® Insurance Agent Ruby Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammie A
March 23, 2026
"I WISH THEY HAD A NEGATIVE BUTTON!!! I've been with them since 2014 no claims filed until a roof claim in 2025. They said it was repairable, but it wasn't so they had to replace it. They're saying it was 2 claims, but the replacement was written up on the repair claim. They didn't renew my policy for the so called 2 claims filed in 2025. Said I was a risk😡😡😡 So basically you can have homeowners insurance if you pay the bill monthly and NEVER find a claim!!"
John Mckinney
March 18, 2026
"I called today for a quote on renters insurance, Marla was my agent to assist . She was very kind and helpful ! Thank you !"
"Hi John. We really appreciate your business and thanks for sharing your feedback. Have a wonderful day! - Ruby Williams, State Farm Agent"
Nomadic
March 13, 2026
"Marla.is absolutely wonderful. She made the process very easy to get me insured and at a good rate. She is very knowledgeable and made me feel like a customer. She didn't rush me in my decision and she took her time to answer all my questions. Thank you."
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our State Farm office. If you ever have questions or need help, we’re always here for you. Ruby Williams - State Farm Insurance Agent"
Mark Allen
March 5, 2026
"I called looking for rates for auto insurance , Marla was very helpful and resourceful. I am pleased with my experiences via phone call."
"A sincere thank-you for your review, Mark. We truly value your business and your kind words. Ruby Williams - State Farm Insurance Agent"
Ann Lott
March 5, 2026
"Always professional customer service from Marla. Thank you"
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with us! I agree, Marla is awesome. Ruby Williams - State Farm Insurance Agent"
Patricia Moore
March 3, 2026
"It been good"
"We’re thrilled to have exceeded your expectations, Patricia! Thank you for sharing your experience. Ruby Williams - State Farm Insurance Agent"
Michelle Bryant
March 2, 2026
"If you're looking for familiar faces, Marla, Kay and Matilde from Bob's agency have joined Ruby's team! Such a wonderful group of ladies!"
Flor Bernal
February 27, 2026
"Matilde is an amazing person to work with, she has helped me it’s all my needs and is bilingual which is very helpful. She is a great asset for State Farm and they are blessed to have her in their office."
"Thanks for the 5 stars, Flor, and for being part of our Bartlett community! Ruby Williams - State Farm Insurance Agent"
Sandra Smith
February 26, 2026
"I appreciate Mitchell!! She went above and beyond to assist me. She was very friendly and professional."
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Bartlett State Farm office. If you ever have questions or need help, we’re always here for you. Ruby Williams - State Farm Insurance Agent"
Marla Gant
February 25, 2026
"All of the staff from Bob Simpson Agency are know with Ruby Williams Agency . Call them for same Great Service?"
Fenzy Langhorn
February 10, 2026
"Ms.Bryant listened intently to what I was saying and made the best "call" for my concern. I am forever grateful! FML"
"Thanks for the 5 stars, Fenzy, and for being part of our Bartlett community! It is our pleasure to be of service to you and your family. Ruby Williams - State Farm Insurance Agent"
Carol Krock
December 17, 2025
"Such lovely service by everyone there! A joy to work with."
"Hi Ms. Carol! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Ruby"
Sydney Williams
December 12, 2025
"The customer service I received to top trier. Gaines was very informative and help me get the best deal for my insurance saved me $150 a month!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Teressa Barksdale
December 10, 2025
"I went into the State Farm office today confused about my policy and Michelle clarified every bit of my confusion. She is very knowledgeable and so kind. She has a great attitude and is the right person to have in position to greet the customers. This office gets 5 stars because of her. Thanks Michelle! You’re AWESOME!!!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jennette Barnette
November 20, 2025
"Michelle did amazing helping me with my drive safe and save app!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Marilyn Jones
November 7, 2025
"I've been with State Farm since the mid seventies under my mother's vehicle insurance initially and subsequently my own vehicle policy. And have successfully continued through the years. Ms. Williams has given excellent customer service with both my vehicle and mortgage insurance for over 15 years; by offering and demonstrating a sincere desire to supply the right service needs. Looking forward to more great service. Marilyn J."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daniel Logan
April 17, 2025
"Alyssa was so friendly and helpful thank you so much helping me with my car insurance !"
"Hi Daniel. Thanks for sharing your kind words! I'm happy to hear that Alyssa provided the Good Neighbor Service you needed. We're happy to have assisted you with your auto insurance. Don't hesitate to reach out to us should you need anything else. "
Ethel Williamson
March 27, 2025
"RubyWilliams is well versed, kind, very knowledgeable, personable, and excited to assist her clients find the perfect fit for all their insurance needs. She genuinely cares for the individual, listens patiently, and understands the value and integrity of trust, honesty, and transparency. ."
"Thank you, Ethel! Your kind words truly mean so much. We take pride in caring for each customer with honesty, patience, and heart. Thank you for choosing us! -Ruby"
bridgitte mckinley
March 26, 2025
"I can always count on them to be there to answer my questions and I really appreciate that!"
"Thank you so much for your support! We truly appreciate your business. It is a pleasure to be of service to you and your family. "
Tawanda Marble
March 26, 2025
"Great service!!!"
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our State Farm office. Our team is dedicated to providing the best service possible, and it's wonderful to know that we've met your expectations. "
Jackie Couch
March 26, 2025
"Great customer service. She’s been my agent for years. Very knowledgeable!"
"Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with our customer service over the years. We truly value your loyalty and look forward to continuing to serve you. "
Tammy Bassett
March 26, 2025
"If you need insurance, this State Farm is the best."
"Hi Tammy, thanks for your vote of confidence. We appreciate your support!"
zoe elizabeth
February 12, 2025
"Alyssa was beyond helpful with setting me up with my own life insurance policy! I even recommended her to my whole family!"
"Thank you so much for the wonderful review, Zoe! We're thrilled to hear that Alyssa was able to help you set up your life insurance policy. Your recommendation to your family means a lot to us! -Ruby"
Tiara Jasper
August 13, 2024
"Excellent customer service. Ive been with Ruby Williams location for years and ive never had a bad experience. Highly recommend"
"Tiara, thank you for your kind words and your confidence in our team. We're thrilled to hear that you’ve consistently had a fantastic experience with us over the years. Your recommendation means a lot to us. We’re always here to assist you with anything you need! -Ruby"
J Johnson
May 19, 2024
"Gaina was extremely friendly and helpful."
"Thank you for the kind review, J! It's always encouraging to hear that Gaina's friendliness and helpfulness stood out during your visit. Providing a welcoming and supportive environment is what we aim for each day. We greatly appreciate your feedback and look forward to assisting you again! -Ruby"